Shipping policy

We currently ship within Canada only

 

Processing Times

Orders are typically processed and shipped within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.

During holidays, promotions, product launches, or other high-volume periods, processing times may be slightly longer.

Shipping Rates

Shipping rates are calculated at checkout based on your order and delivery location.

Any available free shipping promotions or minimum purchase thresholds will be clearly displayed on our website and at checkout.

Delivery Times

Delivery times vary depending on your location and the shipping service selected. Once your order has shipped, you will receive a confirmation email with tracking information when available.

Please note that delivery estimates are provided by the carrier and are not guaranteed. Weather, carrier delays, and other circumstances outside of our control may affect delivery times.

Tracking Your Order

Once your order has shipped, tracking information will be sent to the email address provided at checkout.

Please allow up to 24 hours for tracking information to become active after receiving your shipping confirmation.

Incorrect Shipping Addresses

Please double-check your shipping information before completing your order. We cannot guarantee that changes can be made once an order has been processed or shipped.

If you notice an error in your shipping address, please contact us as soon as possible.

Lost or Damaged Packages

If your order arrives damaged, or you believe your package has been lost in transit, please contact us with your order number and any relevant details. We will work with you and the shipping carrier to help resolve the issue.

Questions?

Questions regarding your order or shipping can be directed to:

Pinned Golf Canada
Operated by Jancor Agencies Inc.

133B Av. Labrosse
Pointe-Claire, QC H9R 1A3
Canada

Phone: 514-428-5775
Email: orders@jancor.ca
Quebec Enterprise Number (NEQ): 1161586913